Whatever business you are in, whatever product you offer, the key to success is memorable service. Organizations are realizing that they are nowhere without customer loyalty. People remember great service, but they remember poor service even more. Excellence in service can only be achieved in an organization where everyone is empowered with the authority and expertise to exceed customer expectations. Successful organizations help individuals weave good service into every aspect of their job.

TITLE	MEDIA	PRICE	ITEM NO	TRANSLATIONS	QTY DISC	QTY
Raving Fans!: A Revolutionary Approach to Customer Service (hardcover book)	Book	$19.95	10019	n/a	Up To 50%
Sheldon Bowles and Ken Blanchard’s Raving Fans® is written in the parable style of Gung Ho!® and The One Minute Manager®.
Availability: Item currently in stock

TITLE	MEDIA	PRICE	ITEM NO	TRANSLATIONS	QTY DISC	QTY
Raving Fans (audio on CD)	CD	$15.00	16214	n/a	Up To 25%
Sheldon Bowles and Ken Blanchard’s Raving Fans® is written in the parable style of Gung Ho!® and The One Minute Manager®.
Availability: Item currently in stock

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